Top 10 VoIP Trends to Watch in 2020

Voice over Internet Protocol (VoIP) has become the standard infrastructure for business communications systems in recent years. Here are some important trends related to business VoIP heading into 2020 and beyond.

  1. Unified Communications as a Service (UCaaS)
  2. Artificial Intelligence (AI) for VoIP
  3. 5G
  4. Cloud Telephony
  5. Increasing Mobility
  6. Security and Compliance
  7. Video Chat Services
  8. VoIP and WebRTC
  9. Internet of Things (IoT) and VoIP
  10. Blockchain

Have you been planning to install VoIP? Contact IDeACOM NC today. IdeacomĀ® NC is one of the largest telecommunications company with over 60 years of experience and a leading business VoIP phone service provider.

We deliver VoIP solutions that meet the demands of the changing business landscape, ensuring more effective communication across your organization.