Pros & Cons of using WhatsApp for Business


A great tool for personal communication

A not so great tool for doing business!

Let’s face it. 

Whatsapp, is a chat platform that helps in exchanging messages between two individuals. Or between few individuals in the form of groups. Although they have a new app called Whatsapp for Business, potentially targeting business owners, it is still a chat platform only.

Pro: Everyone is on whatsapp. It makes it easy to get in touch with anyone in a jiffy.
Con: Too much noise. Too much clutter. Bombarded with personal and business messages

Pro: Sharing pics, documents is super easy
Con: Has no thread of communication. Have to search manually to trace old posts

Pro: Sending messages in one tap. Super easy UI
Con: Lacks structure. Does not have features catering to a specific business need.